Enjoy 5% off on all our services

Did you know you have benefits just for being part of our family? Enjoy 5% off all our services starting now!

Access Your Past Visits, Invoices, and More with Our Client Hub!

Did you know you can view your past and upcoming visits, invoices, and even make requests directly from our Client Hub?

Consistency in Your Cleaning Team

We understand the importance of familiarity. While we aim to provide the same cleaning team for your service whenever possible, occasional changes may occur due to scheduling needs. Rest assured, every team member is trained to uphold our high standards.

What’s Included in Your Recurring Services

• Review the specific tasks included in your service package (e.g., Basic or Detailed).

• Deep cleaning tasks like appliances or windows aren’t included unless requested in advance.

Scheduling Flexibility

Our cleaners work within time windows rather than specific times to account for traffic and other service durations. We appreciate your understanding.

Access Requirements

• Please provide updated instructions for keys, codes, or alarm systems.

• Ensure the property is accessible during your scheduled visit.

Preparing Your Home

Small steps to maximize cleaning efficiency.

• Declutter personal items, dishes, or laundry to allow our team to clean effectively.

• Secure fragile or valuable items.

Pets

• We love pets, but for their safety and to help us work distraction-free, please secure them in a safe area.

• Aggressive pets should remain in a separate room during the cleaning.

Special Requests

Let us know in advance about specific areas or tasks you’d like us to prioritize. We’re here to tailor your experience.

Cancellations and Rescheduling

Please provide at least 48 hours' notice for cancellations or rescheduling to avoid fees. We appreciate your cooperation.

We Value Your Feedback

• You’ll receive a survey after your first recurring service and at the end of each visit.

• Your feedback helps us improve and meet your expectations.

Payment and Invoicing

• Ensure your payment information is up to date.

• You’ll receive an invoice after each visit with multiple payment options.

Adjustments Over Time

As we become familiar with your home, we may make small adjustments to improve efficiency and results.

Supplies and Preferences

• Our team provides all products, tools, and equipment.

• Prefer specific products? Let us know, and we’ll gladly use them.

Have More Questions?

Our team is here to help. Contact us with any questions or requests regarding your recurring service.